By 2026, e-commerce in the Democratic Republic of Congo has seen substantial growth, with over 3.2 million active users. The average order value is estimated at $45, reflecting increased consumer confidence and digital payment adoption. Mobile devices remain the primary access point, with a penetration rate of 68%, driven by improved network infrastructure and affordable smartphones.
Revenue from e-commerce reached approximately $1.2 billion USD, supported by a burgeoning number of online platforms, totaling around 150. This growth indicates a shifting retail landscape, with more consumers shopping online for convenience and variety. Continued investments in digital infrastructure and payment systems are expected to further accelerate this upward trend.