E-commerce Statistics in Sri Lanka (2026)

Sri Lanka's e-commerce sector continues to grow rapidly, with mobile commerce accounting for over three-quarters of transactions. Despite high digital payment adoption, the cart abandonment rate remains elevated at 65%, indicating ongoing issues with checkout processes and trust. The average transaction value has increased modestly, reflecting consumers' willingness to spend more online in 2026.

E-commerce revenue in Sri Lanka has reached approximately USD 640 million, driven by increased smartphone penetration and improved internet infrastructure. Retailers are focusing on enhancing user experience and secure payment options to reduce cart abandonment and boost conversion rates. The shift toward digital payments is a key factor supporting this growth, alongside the rising middle class and younger demographics engaging in online shopping.