E-commerce Return Rate Statistics in South Ossetia (2026)

South Ossetia's e-commerce sector is experiencing steady growth, with a return rate of 8.5% indicating efficient logistics and customer satisfaction. The total revenue reaching ₾45 million underscores increasing consumer trust and digital adoption. The number of online shoppers is projected to hit 120,000, reflecting a broader digital economy expansion. These trends suggest a maturing e-commerce market with improving infrastructure and consumer habits.

The average return cost per item remains modest at ₾45, pointing to affordable logistics and streamlined return processes. With an e-commerce penetration rate of 42%, nearly half of the population actively shops online, driving further improvements in product offerings and delivery services. As South Ossetia's digital landscape evolves, retailers will likely focus on reducing return rates and enhancing customer experiences to sustain growth.