E-commerce Return Rate Statistics in Andorra (2026)

By 2026, Andorra's e-commerce sector has grown significantly, with an estimated €220 million in sales. The overall return rate remains relatively low at 4.8%, reflecting efficient logistics and customer service. High return rates in categories like clothing (7.2%) indicate ongoing challenges in sizing and fit, while electronics and beauty products see lower returns, likely due to better product descriptions and quality controls.

The average return processing time of just over three days demonstrates the country's effective logistics infrastructure. Customer satisfaction levels are high at 82%, which suggests consumers are generally pleased with the smooth and transparent return process. Continued improvements in logistics and product information are expected to further reduce return rates and enhance customer experience in Andorra.