In 2026, Algeria's e-commerce return rate is projected to reach approximately 7.8%, reflecting increased consumer awareness and improved return policies. The total e-commerce revenue is estimated at 1.2 billion USD, driven by rising internet penetration and mobile shopping preferences. With around 4.5 million online shoppers, the market continues to expand rapidly, emphasizing the importance of efficient return processes for online retailers.
Mobile commerce accounts for over 62% of all online sales, highlighting the shift toward smartphone-based shopping. The average return cost per item is estimated at around 5,200 DZD (38 USD), indicating the need for streamlined logistics and customer service. As Algeria's digital economy grows, businesses are investing more in user-friendly return policies to foster customer loyalty and reduce return-related losses.