E-commerce Statistics in Mongolia (2026)

Mongolia's e-commerce sector continues to expand rapidly, with an estimated revenue of $1.2 billion in 2026. The return rate remains relatively low at 8.5%, reflecting improved logistics and consumer confidence. The majority of transactions are conducted via mobile devices, accounting for 65%, which indicates a shift towards mobile-first shopping behaviors. The growing user base of 1.8 million reflects increased internet penetration and digital literacy across the country.

This shift towards online shopping has led to higher average order values of $65, driven by expanding product categories and improved payment options. Businesses are increasingly focusing on customer satisfaction and efficient return policies to maintain competitive advantage. Mongolia's digital infrastructure and e-commerce ecosystem are set to further mature, fostering more robust growth and consumer trust in online retail by 2026.