Maldives' e-commerce sector has seen substantial growth, with total sales reaching approximately $120 million in 2026. The average return rate of 8.5% indicates a relatively efficient logistics and customer service system, which helps retain consumer trust. The number of transactions surpasses 3 million, highlighting increasing online shopping adoption across the islands.
Customer satisfaction remains high at 78 out of 100, reflecting improvements in delivery times and return processes. The average refund time of 4.2 days demonstrates Maldives' commitment to timely customer service. As e-commerce continues to expand, businesses are focusing on reducing return rates further through better product descriptions and improved logistics.