E-commerce Return Rate Statistics in Ireland (2026)

Ireland's e-commerce return rate in 2026 is estimated at 7.8%, indicating a moderate level of product returns driven by consumer preferences and product types. The total online sales have reached €15.4 billion, showcasing ongoing growth in the digital retail sector. Return costs, including logistics and restocking, are projected to be around €120 million, emphasizing the importance of efficient return management for Irish retailers.

Return processing times have improved to an average of 4.5 days, reflecting advancements in logistics and customer service. Apparel items tend to have higher return rates at 12.3%, whereas electronics are returned less frequently at 5.1%. These trends suggest Irish consumers are increasingly comfortable with online shopping but remain selective about specific categories, influencing retailer policies and supply chain strategies.