By 2026, mobile commerce in the Democratic Republic of Congo is expected to significantly expand, driven by rising smartphone adoption and improved mobile network infrastructure. The projected 45% share of mobile transactions indicates a shift towards more digital-friendly retail practices, especially in urban areas. This growth reflects increased internet accessibility and government initiatives promoting digital financial services, especially in regions previously underserved.
The surge in mobile payment users and digital transactions showcases the country's move towards a cashless economy. With an estimated 12 million mobile payment users and 120 million transactions monthly, businesses and consumers are embracing digital platforms for convenience and safety. This trend is vital for economic growth, boosting small businesses and enabling remote commerce in rural areas, ultimately fostering financial inclusion across the country.