South Africa's internet infrastructure continues to improve, but frequent outages still impact about 5.2 times per month on average. Despite this, nearly 70% of the population, around 42 million people, are online, showing steady digital growth. The average user spends over four hours daily online, reflecting increasing reliance on digital services and connectivity for work, education, and entertainment.
Outages mainly stem from infrastructural issues and weather-related disruptions, costing the economy approximately R1.8 billion annually. Efforts to upgrade network resilience are underway, aiming to reduce outage frequency and enhance user experience. The digital landscape in South Africa remains vibrant, but addressing connectivity stability remains a priority for sustained growth.