12.5%
Average SaaS Churn Rate
The projected churn rate for SaaS providers in Mauritius in 2026, indicating customer retention levels.
75
Number of SaaS Companies
Estimated active SaaS companies operating in Mauritius by 2026, reflecting industry growth.
MUR 2.3 billion (USD 51 million)
Total SaaS Revenue
Projected SaaS revenue in Mauritius for 2026, showing increasing adoption of cloud solutions.
78/100
Customer Satisfaction Index
Average customer satisfaction score for SaaS services in Mauritius in 2026.
18 months
Average Contract Length
Typical duration of SaaS subscriptions in Mauritius, indicating customer commitment levels.
In 2026, Mauritius's SaaS industry continues to grow, with a churn rate of 12.5%, reflecting improved customer retention strategies. The increasing number of SaaS providers, now around 75, highlights a vibrant and expanding tech ecosystem. Revenue growth to approximately MUR 2.3 billion demonstrates rising cloud adoption among local businesses and government sectors, driven by digital transformation initiatives.
Customer satisfaction scores are relatively high at 78/100, indicating positive user experiences. The average contract length of 18 months suggests strong customer loyalty and trust in SaaS offerings. As digital maturity increases, Mauritius's SaaS market is expected to become more competitive, focusing on innovation and tailored solutions to reduce churn further and enhance revenue streams.
Disclaimer: All statistics presented are 2026 estimates and projections based on industry trend analysis, historical data, and publicly available research. Individual data points may vary from actual figures.