Cape Verde has made significant strides in digital accessibility, with 78% of websites adhering to WCAG 2.1 standards by 2026. This progress enhances digital inclusion for users with disabilities, fostering more equitable access to online services. The increase in accessible websites has positively influenced user engagement and confidence, especially in e-commerce and government portals. Despite challenges, ongoing efforts are expected to further improve compliance and UX quality.
The average conversion rate of 3.2% on accessible sites indicates a growing trust among users and effective UX design tailored for inclusivity. Satisfaction scores averaging 82 out of 100 reflect positive user experiences, while the rise in support requests highlights ongoing needs for accessibility improvements. Cape Verde's commitment to digital equity is evident, but continuous investment is necessary to sustain and enhance accessibility standards across sectors.