By 2026, Benin has made significant progress in digital accessibility, with nearly 78% of websites meeting compliance standards. Mobile usage continues to dominate, with 68% of users accessing services via smartphones, highlighting the need for mobile-optimized UX. Despite improvements, there remains room to enhance digital inclusion, which could boost overall engagement and conversion rates.
The average conversion rate stands at 2.4%, reflecting growth from previous years. UX scores indicate user satisfaction has increased, yet challenges in accessibility persist for underserved communities. Strengthening digital infrastructure and accessibility policies could further improve user engagement and economic benefits across Benin.